When it comes to the MCA role in a Market Center, there are few people with more experience than Darlene Smith.  Implementing systems and processes is her specialty.  Because of that, since she joined Keller Williams in 2002, she has assisted with the successful launch of six Keller Williams offices.  She has also been an important part of the KWRI MCA Division Support Analyst group as MCA Angel.

Building businesses is one of her passions along with teaching and training.  She is excited to be a Florida Educational Services trainer for its inaugural year.